How do I find the meat I am looking for?

Simply navigate across the website, add the products to your cart and checkout. You can navigate  through all the different categories. Once you’ve chosen he option to checkout, you’ll see a list of available payment options in order to complete your order.

Is the business only catering to Gqeberha / PE clients?

No, AirMeat has expanded its operations to serve customers across South Africa, ensuring you can access our services nationwide.

Are clients able to purchase online?

Yes, clients can browse, select, and place orders online through the AirMeat platform. You can choose to have your order delivered or pick it up directly from the supplier.

Is delivery available?

Yes, delivery is available through AirMeat. Depending on your location and the supplier’s options, you can choose either home delivery or pick up at the supplier’s location.

What are the different categories of meat?

AirMeat offers a wide range of meat categories, including beef, mutton, pork, chicken, lamb, fish, and specialty options such as Halal, Kosher, and vegan alternatives.

How much does it cost me to register as a supplier?

Registering as a supplier on AirMeat is free. We offer you the opportunity to reach a broader customer base without any upfront costs.

Upon registration as a supplier, can I cancel anytime?

Yes, suppliers can cancel at any time. However, we encourage you to reach out to our support team for assistance or to discuss any concerns before making this decision.

Are all suppliers verified?

Yes, all suppliers on AirMeat are thoroughly verified to ensure they meet our quality and safety standards. This helps us maintain a trustworthy and reliable marketplace for our customers.

Can I create an account as a customer?

Yes, you can create an account as a customer, which allows you to save your favorite suppliers and receive notifications about promotions, even if you don’t place an order immediately.

Should I allow AirMeat to access my location?

Allowing AirMeat to access your location enhances your experience by enabling the platform to show you nearby suppliers and available delivery options. However, this is entirely optional.

What payment methods are accepted?

AirMeat accepts various payment methods, including credit/debit cards, EFT, and in some cases, cash on delivery or pickup, depending on the supplier’s policy.

Can I track my order after placing it?

Yes, once you’ve placed an order, you can track its status through the AirMeat website by clicking here. You will receive notifications when your order is confirmed, prepared, and ready for delivery or pickup.

How do I update my profile or business information?

Customers and suppliers can update their profiles or business details by logging into their AirMeat account and navigating to the settings or profile section.

Is there customer support available if I need help?

Absolutely! Our customer support team is available to assist you with any inquiries or issues you may have. You can reach out via email, phone, or the contact form on our website.

Can I leave a review for a supplier?

Yes, after completing a transaction, you have the option to leave a review for the supplier. Your feedback helps us maintain a high standard of service on the platform.

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